*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--blue: #D4A520;--blue-dark: #B8860B;--blue-light: #FFF8E1;--green: #10b981;--amber: #f59e0b;--red: #ef4444;--gray: #6b7280;--gray-light: #f5f3f0;--gray-border: #e5e0d8;--text: #2c1810;--text-muted: #7a6b60;--bg: #faf8f5;--white: #ffffff;--brand: #5B3A29;--brand-dark: #4A2E20;--brand-light: #7a5a48;--radius: 12px;--radius-sm: 8px;--shadow: 0 1px 3px rgba(91,58,41,.1), 0 1px 2px rgba(91,58,41,.06);--shadow-md: 0 4px 6px rgba(91,58,41,.1), 0 2px 4px rgba(91,58,41,.06);--nav-height: 64px;--header-height: 56px}html,body{height:100%;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:15px;line-height:1.5;color:var(--text);background:var(--bg);-webkit-font-smoothing:antialiased}#root{height:100%;display:flex;flex-direction:column;max-width:480px;margin:0 auto;position:relative}.layout{display:flex;flex-direction:column;height:100%;overflow:hidden}.page-header{height:var(--header-height);background:var(--brand);border-bottom:none;display:flex;align-items:center;padding:0 16px;gap:12px;flex-shrink:0;position:sticky;top:0;z-index:10}.page-header h1{font-size:17px;font-weight:600;flex:1;color:var(--white)}.page-body{flex:1;overflow-y:auto;padding:16px;padding-bottom:calc(var(--nav-height) + 16px);-webkit-overflow-scrolling:touch}.page-body.no-nav{padding-bottom:16px}.bottom-nav{height:var(--nav-height);background:var(--brand);border-top:none;display:flex;align-items:stretch;flex-shrink:0;position:sticky;bottom:0;z-index:20}.nav-item{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;text-decoration:none;color:#ffffff80;font-size:10px;font-weight:500;padding:8px 4px;transition:color .15s;cursor:pointer;background:none;border:none;-webkit-tap-highlight-color:transparent}.nav-item.active{color:var(--blue)}.nav-icon{font-size:22px;line-height:1}.card{background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);padding:16px;margin-bottom:12px}.card-title{font-size:15px;font-weight:600;margin-bottom:8px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:12px 20px;border-radius:var(--radius-sm);font-size:15px;font-weight:600;cursor:pointer;border:none;transition:opacity .15s,background .15s;text-decoration:none;-webkit-tap-highlight-color:transparent}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-primary{background:var(--blue);color:var(--white);width:100%}.btn-primary:active:not(:disabled){background:var(--blue-dark)}.btn-outline{background:transparent;color:var(--blue);border:1.5px solid var(--blue);width:100%}.btn-ghost{background:var(--gray-light);color:var(--text)}.btn-ghost:active{background:var(--gray-border)}.btn-sm{padding:8px 14px;font-size:13px}.form-group{margin-bottom:16px}label{display:block;font-size:13px;font-weight:500;color:var(--text-muted);margin-bottom:6px}input,select,textarea{width:100%;padding:12px 14px;border:1.5px solid var(--gray-border);border-radius:var(--radius-sm);font-size:15px;color:var(--text);background:var(--white);outline:none;transition:border-color .15s;font-family:inherit}input:focus,select:focus,textarea:focus{border-color:var(--blue)}textarea{resize:vertical;min-height:80px}.badge{display:inline-block;padding:3px 10px;border-radius:20px;font-size:12px;font-weight:600;white-space:nowrap}.badge-pending{background:#fef3c7;color:#92400e}.badge-confirmed{background:#d1fae5;color:#065f46}.badge-completed{background:#fff8e1;color:#8b6914}.badge-rejected{background:#fee2e2;color:#991b1b}.badge-cancelled{background:#f3f4f6;color:#374151}.spinner-wrap{display:flex;justify-content:center;align-items:center;padding:40px}.spinner{width:36px;height:36px;border:3px solid var(--gray-border);border-top-color:var(--blue);border-radius:50%;animation:spin .6s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.tile-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.tile{background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px 16px;text-decoration:none;color:var(--text);display:flex;flex-direction:column;align-items:center;gap:8px;-webkit-tap-highlight-color:transparent;transition:box-shadow .15s;cursor:pointer;border:none;font-family:inherit;text-align:center}.tile:active{box-shadow:var(--shadow-md)}.tile-icon{font-size:32px}.tile-label{font-size:13px;font-weight:600}.stats-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.stat-box{background:var(--white);border-radius:var(--radius-sm);padding:14px 10px;text-align:center;box-shadow:var(--shadow)}.stat-num{font-size:22px;font-weight:700;color:var(--blue)}.stat-label{font-size:11px;color:var(--text-muted);margin-top:2px}.order-card{background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);padding:14px 16px;margin-bottom:10px;cursor:pointer;text-decoration:none;color:var(--text);display:block;-webkit-tap-highlight-color:transparent}.order-card:active{box-shadow:var(--shadow-md)}.order-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:6px}.order-num{font-size:13px;font-weight:700;color:var(--blue)}.order-route{font-size:15px;font-weight:600;margin-bottom:4px}.order-meta{font-size:13px;color:var(--text-muted);display:flex;gap:12px;flex-wrap:wrap}.filter-tabs{display:flex;gap:8px;overflow-x:auto;padding-bottom:4px;margin-bottom:14px;-webkit-overflow-scrolling:touch;scrollbar-width:none}.filter-tabs::-webkit-scrollbar{display:none}.filter-tab{padding:6px 14px;border-radius:20px;font-size:13px;font-weight:500;white-space:nowrap;cursor:pointer;border:1.5px solid var(--gray-border);background:var(--white);color:var(--text-muted);transition:all .15s;-webkit-tap-highlight-color:transparent}.filter-tab.active{background:var(--blue);border-color:var(--blue);color:var(--white)}.chat-wrap{display:flex;flex-direction:column;height:100%}.chat-messages{flex:1;overflow-y:auto;padding:12px 16px;display:flex;flex-direction:column;gap:8px;-webkit-overflow-scrolling:touch}.chat-bubble-wrap{display:flex;flex-direction:column;max-width:80%}.chat-partner{align-self:flex-start}.chat-manager{align-self:flex-end}.chat-bubble{padding:10px 14px;border-radius:16px;font-size:14px;line-height:1.45;white-space:pre-wrap;word-break:break-word}.chat-partner .chat-bubble{background:var(--gray-light);border-bottom-left-radius:4px;color:var(--text)}.chat-manager .chat-bubble{background:var(--blue);border-bottom-right-radius:4px;color:var(--white)}.chat-meta{font-size:10px;color:var(--text-muted);margin-top:3px;padding:0 4px}.chat-manager .chat-meta{text-align:right}.chat-footer{padding:10px 12px;border-top:1px solid var(--gray-border);background:var(--white);display:flex;gap:8px;align-items:flex-end;flex-shrink:0}.chat-input{flex:1;padding:10px 14px;border:1.5px solid var(--gray-border);border-radius:20px;font-size:14px;resize:none;max-height:100px;outline:none;font-family:inherit}.chat-input:focus{border-color:var(--blue)}.chat-send-btn{width:40px;height:40px;border-radius:50%;background:var(--blue);border:none;color:var(--white);font-size:18px;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;-webkit-tap-highlight-color:transparent}.chat-send-btn:disabled{opacity:.5}.faq-category{font-size:13px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);margin:16px 0 8px}.faq-item{background:var(--white);border-radius:var(--radius-sm);box-shadow:var(--shadow);margin-bottom:8px;overflow:hidden}.faq-question{padding:14px 16px;font-weight:600;font-size:14px;cursor:pointer;display:flex;justify-content:space-between;align-items:center;gap:10px;-webkit-tap-highlight-color:transparent}.faq-answer{padding:0 16px 14px;font-size:14px;color:var(--text-muted);line-height:1.6;white-space:pre-wrap}.route-card{background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden;margin-bottom:12px}.route-body{padding:14px 16px}.route-name{font-size:16px;font-weight:700;margin-bottom:6px}.route-desc{font-size:13px;color:var(--text-muted);margin-bottom:10px;line-height:1.5;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}.route-info-row{display:flex;flex-wrap:wrap;gap:8px;font-size:12px;color:var(--text-muted)}.route-price-row{display:flex;gap:16px;margin-top:10px;padding-top:10px;border-top:1px solid var(--gray-border)}.price-item{display:flex;flex-direction:column;gap:2px}.price-label{font-size:11px;color:var(--text-muted)}.price-value{font-size:15px;font-weight:700;color:var(--blue)}.detail-row{display:flex;justify-content:space-between;align-items:flex-start;padding:10px 0;border-bottom:1px solid var(--gray-border);gap:12px}.detail-row:last-child{border-bottom:none}.detail-key{font-size:13px;color:var(--text-muted);flex-shrink:0}.detail-val{font-size:14px;font-weight:500;text-align:right}.empty{text-align:center;padding:60px 24px;color:var(--text-muted)}.empty-icon{font-size:48px;margin-bottom:12px}.empty-text{font-size:15px}.empty-sub{font-size:13px;margin-top:6px}.alert{padding:12px 16px;border-radius:var(--radius-sm);font-size:13px;margin-bottom:14px}.alert-error{background:#fee2e2;color:#991b1b}.alert-success{background:#d1fae5;color:#065f46}.alert-info{background:#fff8e1;color:#8b6914}.stepper{display:flex;justify-content:center;gap:6px;margin-bottom:20px}.step-dot{width:8px;height:8px;border-radius:50%;background:var(--gray-border);transition:background .2s}.step-dot.active{background:var(--blue)}.step-dot.done{background:var(--green)}.type-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.type-card{border:2px solid var(--gray-border);border-radius:var(--radius);padding:16px;text-align:center;cursor:pointer;transition:all .15s;background:var(--white);-webkit-tap-highlight-color:transparent}.type-card.selected{border-color:var(--blue);background:var(--blue-light)}.type-card-icon{font-size:28px;margin-bottom:6px}.type-card-label{font-size:14px;font-weight:600}.type-card-sub{font-size:12px;color:var(--text-muted);margin-top:2px}.route-select-item{background:var(--white);border:2px solid var(--gray-border);border-radius:var(--radius-sm);padding:14px 16px;margin-bottom:8px;cursor:pointer;transition:all .15s;-webkit-tap-highlight-color:transparent}.route-select-item.selected{border-color:var(--blue);background:var(--blue-light)}.route-select-name{font-size:15px;font-weight:600}.route-select-meta{font-size:12px;color:var(--text-muted);margin-top:4px}.back-btn{background:none;border:none;cursor:pointer;font-size:22px;color:var(--white);padding:4px;line-height:1;-webkit-tap-highlight-color:transparent}.section-title{font-size:13px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);margin:16px 0 8px}.login-wrap{display:flex;flex-direction:column;justify-content:center;min-height:100vh;padding:32px 24px;background:var(--brand)}.login-logo{text-align:center;font-size:52px;margin-bottom:8px}.login-brand{text-align:center;font-size:22px;font-weight:700;margin-bottom:4px;color:var(--blue)}.login-sub{text-align:center;font-size:14px;color:#fff9;margin-bottom:32px}.login-wrap label{color:#ffffffb3}.login-wrap input{background:#ffffff1a;border-color:#fff3;color:var(--white)}.login-wrap input:focus{border-color:var(--blue)}.login-wrap input::placeholder{color:#fff6}.login-wrap .btn-ghost{background:#ffffff1a;color:#ffffffb3}.login-wrap .btn-ghost:active{background:#ffffff26}.login-wrap .alert-error{background:#ef444426;color:#fca5a5}.login-wrap .alert-info{background:#d4a52026;color:var(--blue)}.login-logo-img{text-align:center;margin-bottom:12px}.login-logo-img svg{display:inline-block}.avatar-circle{width:64px;height:64px;border-radius:50%;background:var(--brand);color:var(--blue);font-size:28px;font-weight:700;display:flex;align-items:center;justify-content:center;margin:0 auto 12px}.profile-name{text-align:center;font-size:18px;font-weight:700;margin-bottom:4px}.profile-company{text-align:center;font-size:14px;color:var(--text-muted);margin-bottom:20px}.discount-badge{display:inline-flex;align-items:center;gap:4px;background:#d1fae5;color:#065f46;font-size:13px;font-weight:700;padding:4px 12px;border-radius:20px}.price-highlight{font-size:22px;font-weight:800;color:var(--blue)}.confirm-block{background:var(--blue-light);border-radius:var(--radius);padding:16px;margin-bottom:16px}.confirm-total{font-size:24px;font-weight:800;color:var(--blue);text-align:center;margin-bottom:4px}.confirm-label{font-size:13px;color:var(--text-muted);text-align:center;margin-bottom:12px}::-webkit-scrollbar{width:4px;height:4px}::-webkit-scrollbar-thumb{background:var(--gray-border);border-radius:4px}@keyframes shimmer{0%{background-position:-200% 0}to{background-position:200% 0}}.skeleton{background:linear-gradient(90deg,var(--gray-light) 25%,#ece8e1 50%,var(--gray-light) 75%);background-size:200% 100%;animation:shimmer 1.5s ease-in-out infinite}.skeleton-card{display:flex;flex-direction:column;gap:10px}.skeleton-center{margin:4px auto}.error-boundary{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:100vh;padding:32px 24px;text-align:center}.error-boundary-icon{font-size:56px;margin-bottom:16px}.error-boundary-title{font-size:20px;font-weight:700;margin-bottom:8px}.error-boundary-text{font-size:14px;color:var(--text-muted);margin-bottom:24px;max-width:320px;line-height:1.6}.dialog-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000073;display:flex;align-items:center;justify-content:center;z-index:100;padding:24px;animation:fadeIn .15s}.dialog-box{background:var(--white);border-radius:var(--radius);padding:24px;max-width:340px;width:100%;box-shadow:0 20px 40px #00000026;animation:slideUp .2s}.dialog-title{font-size:17px;font-weight:700;margin-bottom:8px}.dialog-message{font-size:14px;color:var(--text-muted);line-height:1.5;margin-bottom:20px}.dialog-actions{display:flex;justify-content:flex-end;gap:10px}.btn-danger{background:var(--red);color:var(--white)}.btn-danger:active:not(:disabled){background:#dc2626}.refresh-btn{background:none;border:none;cursor:pointer;color:var(--white);font-size:18px;padding:4px 8px;line-height:1;-webkit-tap-highlight-color:transparent;transition:transform .2s}.refresh-btn:active{transform:rotate(180deg)}.refresh-btn.spinning{animation:spin .6s linear infinite}.toast{position:fixed;bottom:calc(var(--nav-height) + 16px);left:50%;transform:translate(-50%);background:var(--brand);color:var(--white);padding:10px 20px;border-radius:24px;font-size:13px;font-weight:500;box-shadow:0 4px 12px #0003;z-index:50;animation:toastIn .3s;white-space:nowrap}@keyframes toastIn{0%{opacity:0;transform:translate(-50%) translateY(10px)}to{opacity:1;transform:translate(-50%) translateY(0)}}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes slideUp{0%{opacity:0;transform:translateY(16px)}to{opacity:1;transform:translateY(0)}}.fade-in{animation:fadeIn .2s}.order-card{transition:box-shadow .15s,transform .1s}.order-card:active{transform:scale(.985)}.tile{transition:box-shadow .15s,transform .1s}.tile:active{transform:scale(.96)}.price-preview{background:var(--blue-light);border-radius:var(--radius-sm);padding:10px 14px;margin-bottom:16px;display:flex;justify-content:space-between;align-items:center;font-size:14px}.price-preview-label{color:var(--text-muted);font-size:13px}.price-preview-value{font-weight:700;color:var(--blue);font-size:16px}input:focus,select:focus,textarea:focus{border-color:var(--blue);box-shadow:0 0 0 3px #d4a52026}.input-hint{font-size:11px;color:var(--text-muted);margin-top:4px}.input-error{font-size:11px;color:var(--red);margin-top:4px}.chat-date-sep{text-align:center;font-size:11px;color:var(--text-muted);padding:4px 0;margin:4px 0}.chat-empty{text-align:center;color:var(--text-muted);padding:40px 0;font-size:14px}.nav-item{position:relative}.nav-badge{position:absolute;top:4px;right:calc(50% - 16px);width:8px;height:8px;border-radius:50%;background:var(--red)}.order-actions{display:flex;gap:10px;margin-top:8px}.page-body{animation:fadeIn .15s}